Guest Book / Guest Evaluation Form

GENERAL INFORMATION

FRONT OFFICE RECEPTION

Very good
Good
Middle
Bad
Very bad
Quickness of Check/in – Check/out
BellBoy and Luggage Services
Information Provided About The Facilities
Friendly And Caring Approach Of The Staff
Proposals For Improvements

HOUSEKEEPING

Very good
Good
Middle
Bad
Very bad
Room Cleanliness Upon Entrance
Comfort and Physical Appearence of the Room
Room Cleanliness During Your Stay
Laundry
Friendly And Caring Approach Of The Staff
Proposals For Improvements

TECHNICAL SERVICE

Very good
Good
Middle
Bad
Very bad
Cleanliness Of The Pools
Promptness Of The Repairs
Friendly And Caring Approach Of The Staff
Proposals For Improvements

GARDEN

Very good
Good
Middle
Bad
Very bad
General View / Landscaping
Maintenance
Plant Diversity
Friendly And Caring Approach Of The Staff
Proposals For Improvements

BARS - SERVICE

Very good
Good
Middle
Bad
Very bad
Lobby Bar Service Quality
Pool Bar Service Quality
Restaurant Bar Service Quality
Disco Bar Service Quality
Friendly And Caring Approach Of The Staff
Proposals For Improvements

FOOD SERVICES & KITCHEN

Very good
Good
Middle
Bad
Very bad
Breakfast Buffet Presentation
Breakfast Buffet Diversity Of The Food
Breakfast Buffet Quality And Taste Of The Food
Lunch Buffet Presentation
Lunch Buffet Diversity Of The Food
Lunch Buffet Quality And Taste Of The Food
Dinner Buffet Presentation
Dinner Buffet Diversity Of The Food
Dinner Buffet Quality And Taste Of The Food
Friendly And Caring Approach Of The Staff
Proposals For Improvements

ENTERTAINMENT SERVICES

Very good
Good
Middle
Bad
Very bad
Daily Activities With Animation Team
The Fields For Activities And Sports And Equipment
Night Activities And Shows
Disco
Miniclub Activities
Friendly And Caring Approach Of The Staff
Proposals For Improvements

SUGGESTIONS

Yes
No
Have You Ever Stayed In Our Hotel Before?
I Appreciate The Service Of The Following Members Of Your Staff
Other Proposals For Improvements
My Travel Agent Recommended It
I Was Pleased With My Last Visit
I See It On Newspaper, Magasine , Etc.
My Friend Recommended It.
I Founded On Internet
How Did You Hear About Us?
Yes
Maybe
No
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